Keith Williams

Chair

N

Current role

Appointed Chair of the Company and of the Nomination Committee on 24 July 2018.

Additional roles held

Keith is the Non-Executive Chair of Royal Mail Group (previously interim Executive Chair). Keith is a qualified Chartered Accountant.

Past roles

Keith was formerly a Non-Executive Director and Deputy Chair of John Lewis, a Non-Executive Director of Aviva plc, and Chief Executive Officer and then Executive Chair of British Airways, having previously been at Boots, Reckitt and Colman and Apple computer inc. Keith was the independent Chair of the government-supported Rail Review.

Key strengths

Keith brings extensive leadership and plc board experience. He is a highly regarded business leader with a proven record in retail and deep experience in relevant areas such as customer service and digital.

Graham Stapleton

Chief Executive Officer

Current role

Graham was appointed Chief Executive Officer ("CEO") on 15 January 2018.

Additional roles held

Graham is a Non-Executive Director of The Magic Bean Co. Limited.

Past roles

Previously, Graham was CEO of Dixons Carphone plc's software business, Honeybee. Prior to that he was CEO of Dixons Carphone's Connected World Services Division from 2015 to 2017 and CEO of Carphone Warehouse UK & Ireland from 2013 to 2015. Graham's early career covered senior leadership roles in Kingfisher plc from 2001 to 2005 and Marks and Spencer plc from 1994 to 2001, prior to which Graham set up and ran his own business for several years. Graham was a Trustee of the Make-A-Wish charity.

Key strengths

Graham is an outstanding business leader and brings extensive skills and experience to the plc Board.

Loraine Woodhouse

Chief Financial Officer

Current role

Chief Financial Officer ("CFO") since 1 November 2018.

Additional roles held

Loraine is a Non-Executive Director of The British Land Company plc.

Past roles

Prior to joining Halfords, Loraine spent five years in senior finance roles within the John Lewis Partnership. In 2014 Loraine was appointed Acting Group Finance Director and then, subsequently, Finance Director of Waitrose. Prior to that, Loraine was Chief Financial Officer of Hobbs, Finance Director of Capital Shopping Centres Limited (now Intu plc) and Finance Director of Costa Coffee Limited. Loraine's early career included finance and investor relations roles at Kingfisher plc.

Key strengths

Loraine has extensive experience across all finance disciplines and has worked within many different sectors, latterly focusing specifically on consumer service businesses.

Helen Jones

Senior Independent Director

A

E

N

R

EV

Current role

Non-Executive Director since 1 March 2014 and Senior Independent Director from 15 September 2020; Chair of the Environmental, Social and Governance Committee since 7 December 2015 and Employee Voice Director since 1 May 2019.

Additional roles held

Helen is a Non-Executive Director and Chair of the Remuneration Committee and a member of the Audit Committee of Fuller, Smith & Turner plc and Virgin Wines UK plc, a Non-Executive Director and member of the Audit Committee of Premier Foods plc and a Director of Hamsard 3145 Limited. Helen is also a member of the Supervisory Board of Directors of Ben and Jerry's and a Board member of the Toast Ale charity.

Past roles

Previously, Helen was a member of the Supervisory Board and the Audit Committee for Vapiano S.E. Prior to that Helen was the CEO of the Zizzi Restaurants group and was also responsible for successfully launching the Ben & Jerry's brand in the UK and Europe. Helen previously held a senior executive role at Caffé Nero.

Key strengths

Helen brings valuable and relevant operations, marketing and branding experience in consumer-focused businesses.

Jill Caseberry

Independent Non-Executive Director

A

N

R

E

Current role

Non-Executive Director and Remuneration Committee Chair since 1 March 2019.

Additional roles held

Jill is currently a Non-Executive Director, Remuneration Committee Chair and member of the Audit and Nomination Committees of Bellway plc, a Non-Executive Director and Remuneration Committee member of C&C Group plc and Bakkavor Group plc, and a Non-Executive Director and member of the Remuneration, Audit and Nomination Committees of St Austell Brewery.

Past roles

Previously, Jill was Non-Executive Director, Remuneration Committee Chair and a member of the Audit and Nomination Committees of Northgate Plc. During her executive career Jill gained extensive sales, marketing and general management experience across a number of blue chip companies including Mars, PepsiCo and Premier Foods. She also founded a soft drink company and established a sales and marketing consultancy.

Key strengths

Jill brings extensive leadership experience from senior sales and marketing roles in consumer goods businesses.

Tom Singer

Independent Non-Executive Director

A

N

R

E

Current role

Non-Executive Director since 16 September 2020, and Chair of the Audit Committee since 1 January 2021.

Additional roles held

Tom is a Non-Executive Director of Mediclinic International plc.

Past roles

Tom was the Senior Independent Director and Chair of the Audit and Remuneration Committees at DP Eurasia NV and Chair of the Audit Committee at Liberty Living. Previously, he served as CFO of InterContinental Hotels Group plc, Group Finance Director of British United Provident Association ("BUPA"), CFO and Chief Operating Officer of William Hill plc and Finance Director of Moss Bros plc, having started his career in professional services and spending a total of 12 years at Price Waterhouse and McKinsey.

Key strengths

Tom brings extensive experience of strategy development, corporate governance and numerous finance disciplines.

Key:

A

Audit Committee

N

Nomination Committee

R

Remuneration Committee

E

ESG Committee

EV

Employee Voice Director